What services does the Customer Service Centre offer?
The Customer Service Centre offers three main services:
Repairs
- Job requests
- Queries regarding existing jobs
Housing Service
- Arrears queries
- Arrears agreements
- Waiting List Application Requests
- Waiting List Queries
- Housing Advice
- Account queries & statement requests
- Payments by Direct Debit, standing order & Swipe card
Switchboard
- Transfer calls to requested individuals/departments
- Message taking